So, I found out yesterday that I may be losing my job in a couple of months.
Our client is pulling their entire business out of our building (we've already lost part of it—a good chunk of our site is leaving on Thursday), and if we can't find a new client, everyone's gone on April 13th.
Even if we do get a new client, until April 13th, there's a good chance we're going to be dealing with the same crap the group who's out on Thursday went through: less calls, large amounts of time between calls, people being pulled off the phones to keep the queue time down, people being sent home early for the same reason, and less money for us in general.