I've had a few problems with Best Buy, but I keep going back there. I guess I'm just a HOPEFUL person. My local Circuit City almost never has what I'm looking for and the kids that work there know less than the ones at Best Buy. I like how Best Buy will check the back though. Overall, Target is my favorite "electronics" store. You should try going to one of these stores wearing the appropriate colored polo shirt and asking people if they need any help.