My World Tour guitar randomly strums of its own accord and I can't fix it. I called the store I bought it at and they told me it was the company's problem. I proceeded to call Activision and punched a few numbers while a machine told me to go to a non-existent website. Simultaneously and thereafter, I inspected the assorted customer service pages on the RedOctane/Activision sites, but the links were/are either broken or lead me in circles. Additionally, the RedOctane site talks about returns but only for products bought on their site (and you have to get ahold of them first). Also, though there is of course the usual 90 Day Warranty, but I think you have to pay to return stuff after two weeks (I bought it two Mondays ago and they're off work on weekends).
In a nutshell: I've got a bum GH4 guitar and it needs replacing, preferably as cheaply and/or quickly as possible. Help!